Is this the first time you are shipping a product? There are several tips you should take into consideration to ensure you have an excellent shipping experience. What are these tips? Here they are:
Pay attention to how you pack your products.
How you pack your products determines the condition they arrive in at their desired destination. Of course, if poorly packed, they will arrive in awful condition, and the client will most likely return them. If, on the other hand, you pack them properly, your client will be happy, and you will most likely get their business in the future.
The most important thing to consider when packing your product is the box size you use. The box you choose should provide maximum security to your product. This calls for you to ensure that it’s structurally designed for the product’s specifications.
If you have the resources, you can have customized boxes for your specific product, but if you can’t afford custom boxes, use standard boxes but be strategic in how you go about it.
Of course, choose a box that is the right size and will properly fit your product. As a rule of thumb, the box you use should fit, leaving no airspace around the product.
To secure the product, ensure that you properly secure it. Some items you can use to achieve this include bubble wrap, airbags, packaging peanuts, foam, and cardboard inserts.
If the product needs to stay cold, use gel packs.
As much as you should strive to use as little space as possible, take care not to go overboard and wrap your items too tightly. This is because tightly packed products break under too much pressure, and you don’t want this, do you?
A good rule of thumb is to ensure that your products are secure without too much tension.
Once you are done packing the box, seal it. For peace of mind that your box won’t split open during shipment, use industrial strength, water-activated, and pressure-sensitive tape.
Label your package clearly
Regardless of how well you pack your product, if it doesn’t reach your desired location safely, you won’t have achieved your shipping objective.
To ensure that your product reaches your customer safely, label it appropriately.
Of course, you should put the name of the person the product is for and their address on the label.
If the product is fragile, clearly label it as fragile on all sides so that the delivery people can handle it with extra care.
Think about returns
Regardless of how good your products are, there will always be some people who might be dissatisfied with them and want to return them. To avoid issues with customers not knowing where to return the items and labeling you as a scammer, make it ultra-easy for them to return the products.
Of course, you should have details about where the customers should return the products in the event they don’t like them. It also doesn’t hurt to undertake cek ongkos kirim Dakota and send some pre-paid envelopes that the customers can use to send the products they don’t want.
Doing this makes it easy for your customers to return unwanted products and plays a vital role in increasing brand loyalty.
Making it easy for people to make returns also makes them more likely to buy from you in the future, as they feel you are likely to send them quality products. They also can easily return the product if they don’t like it.
Work with a reputable shipping company.
When your core business isn’t shipping, the last thing you want to worry about is how your products will reach your target customers, so you should work with a reputable shipping company that will take away the stress.
As a rule of thumb, you want a shipping company that has been in the industry for a long time. If your business is new, you want to work with a company that will show you the ropes and make your work as easy and flawless as possible.
As you can guess, you can’t achieve this with a new company—you want an experienced company with a proven track record.
The shipping company you choose should be fast in its delivery and have different vehicles ideal for shipping different products. For example, if you are in the flower business, the company should have the relevant vehicles, such as refrigerator trucks, to safely deliver the flowers to the desired location.
Think about insurance
You can pack your items in the best way possible and use the most reputable shipping company in your area, but this can’t prevent things from going wrong.
Remember that once the products are out of your facility, you don’t have control over them.
If you regularly ship expensive and fragile items, don’t leave them to fate—highly consider insuring them so that you don’t always carry the liability in case they get damaged during transit.
Insuring the products gives you peace of mind as you know that even if the products get lost or damaged, the burden doesn’t fall on you—it’s the insurance company’s responsibility.
Besides insuring the product, consider tracking it so that you know where it is at all times. If you don’t have the technology for this, work with a shipping company that does. Luckily, most shipping companies will provide this service at no extra fee.
Parting shot
Shipping even your first product doesn’t have to be complicated. The first thing to do is to partner with an experienced shipping company.
You also should properly pack your products. As a rule of thumb, use quality packing material and don’t leave spaces inside the boxes, especially when shipping fragile items.
Always correctly label the boxes, so the shipping company knows what is inside and where to deliver it. If shipping a heavy product, put a notice on the box that it might not be easy for one person to lift the box.
Finally, make it easy for customers to return products they don’t like.
